Live / Casino
This page covers the questions we get asked most often — about account access, local payments like Raast and Bank Transfer, game browsing, and how your wallet works. Each answer comes straight from our support team so you get the real process, not a general description. If your question is not listed here, our support channel is one step away.
When the FAQ does not fully resolve your question, our support routes are open. Whether you are working through a wallet issue, a login step, or a question about a specific game category, the right channel depends on the kind of help you need. Check the contact page for current availability hours for each route shown below.
Start a live chat session directly from your account dashboard. This is the fastest route for wallet questions, login resets and any step where you need a real-time response. The chat widget is visible after you log in to your account.
Send a detailed message to our support address for account verification queries, payment confirmation requests and anything that needs a written record. Response times are shown on the contact page and vary by query type.
Browse the categorised help articles directly in your account panel. Topics cover Bank Transfer steps, Debit Card linking, Raast payment flows and game category access — all grouped so you can find the right article without raising a ticket.
The answers on this page reflect the actual steps shown in your account. We write them from the same process documentation our support team uses, so what you read here matches what you see when you log in. Where a process changes — for example, when a payment method updates its verification step — we update the FAQ entry at the same time. No answer here is kept if the step behind it no longer applies.
Every FAQ answer describes the exact screen path or wallet step visible inside your account. We do not write general descriptions; we follow the live account journey and document what you will actually see, field by field.
Any answer that covers Raast, Bank Transfer or Debit Card is checked against the current payment flow before it goes live. If the flow changes, the answer is updated before the next visit so you are not following an outdated step.
Our Pakistan support team flags any FAQ answer that stops matching the live process. Questions that come in repeatedly through live chat are reviewed as signals that an existing answer needs to be clearer or updated with a new step.
We do not publish withdrawal speeds, processing times or account limits that we cannot stand behind. Where a figure depends on your bank or payment method, we tell you to check the confirmation screen in your account rather than stating a number here.
Slots, live casino tables and the sportsbook sit in separate sections of the lobby, but the account structure behind all three is identical. One login covers everything. Your wallet balance is shared — a Raast deposit goes into the same wallet whether you use it at a Baccarat Golden table, on a slot round or placing a cricket match bet. The transaction history in your account dashboard records all three in one list, and the same support routes apply regardless of which section you were in when an issue came up.
Slot titles from studios like PG Soft and Spadegaming sit in a browsable category grid. You filter by studio or game type. The wallet balance shown at the top of the page is the same balance used everywhere else on the platform.
Live dealer tables — including Baccarat Golden and Roulette Royale — draw from the same account wallet. No separate deposit or transfer between sections is needed; the balance moves with you when you switch from slots to a live table.
The sportsbook, where PSL and international cricket markets are available, uses the same login and wallet. Place a bet on a cricket match and check the result in the same transaction history where your slot rounds appear.
One account, one wallet, one transaction history and the same live chat and email support routes. Whether you are in the slots lobby, at a live table or in the sportsbook, the account tools and support channels do not change.
The catalog layout, studio filter, account wallet and support access are the four visible elements that shape how you browse and play here. Each one is designed so you spend less time looking for things and more time in the section you actually want. This is what the layout looks like in practice — what you see when you first open the lobby after logging in.
The game lobby opens with a category rail — slots, live casino, table games, crash games — so your first click narrows the list to what you actually want to browse. You are not shown a single undivided wall of titles. Studio filters sit alongside the category rail.
Titles from Bigtime Gaming, Microgaming, PG Soft, Joker, Spadegaming and PlayStar are each filterable by studio name. If you already know which studio's style you prefer, you go straight to their titles without scrolling through unrelated games.
Your account wallet balance is shown in the header across every section — slots, live tables and sportsbook. You can see what is available before entering any game. Deposits via Raast, Bank Transfer or Debit Card update the header balance once confirmed.
One login and one account panel manages your game history, transaction records and support access. There is no separate registration or wallet for different game sections. The account settings page shows the current state of your profile, limits and linked payment method.
This FAQ page addresses the questions that come through our support channel most consistently — specifically around account access, wallet management, payment methods and game browsing on cb77com. It is not a full manual; it is the short, direct answer to the question you are most likely to have right now. Payments are covered where the step is tied to a specific method. Raast deposits follow a different confirmation path than Bank Transfer, and Debit Card linking has its own verification screen. Rather than merge these into one generic answer, each method has its own entry where the steps differ. The same approach applies to account questions: resetting your login, updating your wallet details and checking your transaction history are separate entries because the steps are separate processes. Game browsing questions — how the category filter works, how the studio filter narrows results, what to do if a title does not load — are answered here too. Where a process is shown inside your account (such as your current wallet balance or a pending transaction), we point you there rather than stating a number that could change. If you do not find what you need here, start a live chat session from your account dashboard. Our support team handles questions in Pakistan English and can walk through any account step with you directly. Access to the platform depends on local law and eligibility in your region.
These figures describe the structure of the catalog and account system as it is configured — not performance claims or marketing numbers. Use them to understand the scope of what is available when you browse.
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These are the questions our support team answers most often. Each answer reflects the current process inside your account. If a step differs from what you see on screen, use live chat to get the current instruction directly.
Go to the deposit section inside your account wallet. Select Raast as your method, enter the amount and follow the confirmation fields shown on screen. The exact steps and any minimum amount shown there are the live instructions — they reflect the current Raast flow at the time you complete the deposit.
Bank Transfer is available as a deposit method. Open the deposit screen in your account, choose Bank Transfer and follow the bank details and reference instructions shown. Keep the reference number exactly as given so the transfer is matched to your account correctly. Confirmation timing depends on your bank.
Select Debit Card from the deposit options in your account wallet. You will be asked to enter your card details and complete any verification step your card provider requires. The card verification screen is shown during the first transaction; subsequent deposits from the same card may skip this step depending on your card settings.
Use the studio filter on the catalog page. Studios available include Bigtime Gaming, Microgaming, Joker, PG Soft, Spadegaming and PlayStar. Select the studio name from the filter row and the catalog updates to show only that studio's titles. The category filter works alongside it if you want to narrow further to slots or live tables.
Your full transaction history — including deposits, withdrawals and game rounds across slots, live casino and the sportsbook — is in your account dashboard under the transactions or history tab. The current state is always shown there after login. Each entry shows the method used, such as Raast or Bank Transfer, and the status at the time you check.
First check your connection and try reloading the page. If the title is from a specific studio such as PG Soft or Spadegaming and the issue continues, contact live chat with the game name and your device type. Our team can confirm whether the title is temporarily unavailable or whether there is a session issue to resolve on your account.
Access to cb77com depends on local law and whether your region is within the eligible areas. We do not make blanket availability claims. Check the terms and conditions page for the current eligibility statement, and if you are unsure, contact support before completing registration.